Britax Child Safety, Inc. Recalls B-Agile and BOB Motion Stroller Travel Systems

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC), PROFECO and Britax Child Safety, Inc.

  • Consumers should immediately stop using their Click & Go receivers and contact Britax for further instructions about disposing the receivers and remedy options. Consumers can continue to use their stroller or car seat independently without the car seat attached to the stroller.
  • Remedy kits can be requested by visiting the firm’s website ( http://www.us.britax.com/ ) or by contacting Britax Customer Service Department at the dedicated recall line: 844-227-0300 from 8:30 a.m.to 7 p.m. ET Monday through Friday and from 9 a.m. to 3 p.m. ET Saturday.  If you live outside of the US or Canada, you should e-mail Britax.,

Affected products

Britax B-Agile and BOB Motion Strollers used as a travel system with a car seat carrier attached.

Product description

This recall involves all Britax B-Agile and BOB Motion strollers that have Click & Go receiver mounts that attach the car seat carrier to the stroller frame. All models are folding, single or double occupant strollers and all colours are included. Consumers can continue to use their stroller or car seat independently without the car seat attached to the stroller.

The model number can be found on the inside of the stroller’s metal frame near the right rear wheel for single strollers and in the front middle underside of the frame on double strollers.

Hazard identified

A damaged Click & Go receiver mount may cause a car seat to fall unexpectedly when using the stroller as a travel system.  This recall does not affect the safety performance of the stroller or car seat when they are used independently from one another.

As of February 16, 2017, the company has received 118 reports of consumer incidents in Canada with 1 report of injury, a bump to the head.  In the United States, the company has received 1,219 reports of consumer incidents and 32 reports of car seats unexpectedly disconnecting from the strollers and falling to the ground, resulting in 25 reports of injuries, including scratches, bruises, cuts, and bumps to the head.

Number sold

Approximately 36,000 units of the affected products were sold in Canada, approximately 676,000 were sold in the United States, and approximately 4,600 were sold in Mexico.

Time period sold

The recalled strollers were sold from May 1, 2011 to February 15, 2017.

Place of origin

Manufactured in China.

Companies

Manufacturer
Britax Child Safety, Inc.
Fort Mill
South Carolina
UNITED STATES
Importer
Britax Child Safety Ltd.
Saint John
New Brunswick
CANADA

What you should do

Consumers should immediately stop using their Click & Go receivers and contact Britax for further instructions about disposing the receivers and remedy options. Consumers can continue to use their stroller or car seat independently without the car seat attached to the stroller.

Remedy kits can be requested by visiting the firm’s website or by contacting Britax Customer Service Department at the dedicated recall line: 844-227-0300 from 8:30 a.m.to 7 p.m. ET Monday through Friday and from 9 a.m. to 3 p.m. ET Saturday.  If you live outside of the US or Canada, you should e-mail Britax.

Consumers may view the release by the US CPSC on the Commission’s website.

Consumers may view the release by Mexico’s Consumer Protection Federal Agency (PROFECO) on the Agency’s website (Spanish only).

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

MORE DETAILS…